Privacy Policy

Memorious, Inc. (together with our affiliates, “Memorious,” “we,” “our,” or “us”) is an AI research and deployment company dedicated to building reliable and beneficial artificial intelligence systems. We respect your privacy and are committed to protecting the personal data we obtain from you.

This Privacy Policy describes how we collect, use, and share personal data when you use our website, applications, and services (collectively, “Services”).

Note: This policy applies to our consumer offerings (e.g., iOS and web interfaces). If you use our Services through an enterprise or commercial agreement (e.g., Memorious API), the use of your data is governed by the terms of that specific agreement.

1. Personal Data We Collect

We collect information that alone or in combination with other information in our possession could be used to identify you (“Personal Data”) as follows:

A. Personal Data You Provide

Account Information: When you create an account, we collect your name, contact details (email/phone), account credentials, payment card information (if applicable), and transaction history (if applicable).

User Content: We collect the content you provide when interacting with our Services (“Inputs”), such as Google Mail, Google Docs, Google Calendar, Google Meet transcripts, PDF files, other text or audio files, text prompts, file uploads, or feedback. We also collect the responses the Services generate (“Outputs”).

Communication Information: If you communicate with us (e.g., via support tickets, email, or social media), we collect your name, contact information, and the contents of your messages.

B. Personal Data We Receive Automatically

When you use the Services, we may automatically collect certain technical data, including:

• Log Data: IP address, browser type and settings, date and time of request, and interaction data.
• Device Information: Device name, operating system, device identifiers, and browser version.
• Usage Data: The types of content you view or engage with, features you use, and time zone/location data.
• Cookies: We use cookies and similar technologies to operate our Services and improve your experience.

C. Personal Data for Model Training

We are an AI company, and we may use data to train our models. We may collect information from:

• Public Sources: Information publicly available on the internet.
• User Content: We may use your Inputs and Outputs to train and improve our models unless you have opted out via your account settings or are using our specific Commercial/Enterprise services which exclude this data use by default.

2. How We Use Personal Data

We use your Personal Data for the following purposes:

• Provide and Maintain Services: To create your account, process payments (if applicable), and deliver the functionality of our AI models by providing with relevant memory information.
• Improvement and Research: To analyze usage trends, fix bugs, and improve the accuracy and reliability of our models (including training, as described above).
• Communication: To send you updates, security alerts, and support messages.
• Safety and Security: To prevent fraud, misuse (e.g., generating harmful content), and to protect the security of our systems.
• Legal Compliance: To comply with legal obligations and protect the rights and safety of our users and third parties.

3. Disclosure of Personal Data

We do not sell your Personal Data. We may share your data in the following circumstances:

• Service Providers: With trusted vendors who help us operate our business (e.g., cloud hosting, payment processing, customer support), subject to confidentiality obligations.
• Affiliates: With our corporate affiliates for the purposes outlined in this policy.
• Legal Requirements: If required by law, subpoena, or other legal process, or if we have a good faith belief that disclosure is reasonably necessary to protect the safety of any person or the integrity of our Services.
• Business Transfers: If we are involved in a merger, acquisition, bankruptcy, or sale of assets, your data may be transferred as part of that transaction.

4. Retention

We retain Personal Data only as long as necessary to provide our Services or for legitimate business purposes (such as safety reviews, dispute resolution, or legal compliance).

History: You may have controls to delete your history. However, we may retain de-identified or aggregated data, or distinct logs for a limited period (e.g., 30 days) to monitor for abuse and misuse.

5. Your Rights and Choices

Depending on your location (including the EEA, UK, Switzerland, and various US States), you may have specific rights regarding your Personal Data, such as:

• Access: The right to know what data we have collected about you.
• Deletion: The right to request the deletion of your Personal Data.
• Correction: The right to correct inaccurate data.
• Opt-Out of Training: You may have the right to opt out of having your User Content used to train our models. Please check your Account Settings or our Help Center for instructions.

To exercise these rights, please contact us at contact@memorious.io.

6. Children

Our Services are not directed to children under the age of 13 (or higher age thresholds where applicable by local law). We do not knowingly collect Personal Data from children. If you believe a child has provided us with Personal Data, please contact us immediately so we can delete it.

7. Security

We implement commercially reasonable technical, administrative, and organizational measures designed to protect your Personal Data from loss, misuse, and unauthorized access. However, no security system is impenetrable, and we cannot guarantee the security of our systems 100%.

8. International Transfers

Memorious is based in the United States. By using our Services, you understand that your Personal Data will be transferred to and processed in the United States and other jurisdictions where our service providers are located. We utilize appropriate legal mechanisms for these transfers where required.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in law, our data collection and use practices, or advances in technology. We will post the updated policy on this page with a new “Last Updated” date.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Memorious, Inc.

Email: contact@memorious.io

Address: 650 California St, Floor 5. San Francisco, CA 94108